Operations: Split a Payment

This guide provides step-by-step instructions on how to split a payment using the POS system. Splitting payments allows customers to pay a single bill using multiple payment methods or split the bill among multiple parties.

Prerequisites

Permissions Required: Ensure your user profile has the necessary permissions to perform split payments. If unsure, contact your manager or system administrator.​

Step 1: Navigate to the Payment Screen

1. Locate the order for which you wish to split the payment.​

2. Tap Receive Payment at the bottom of the Order Screen.​

   • Note: If you are using the Quick Pay function, tap More to access the Payment Screen.​

Step 2: Initiate Split Payment

      Within the Payment Screen, tap Split Payment located at the bottom left side of the screen.​

Step 3: Select Split Payment Type

You have several options to split the bill:​

1. Split Evenly: Split the bill evenly as many times as you wish.​

2. Split by Item: Create multiple splits and assign each item from the master order to a split order.​

3. Split by Tender: for cases where a customer wants to pay with two different payment methods (i.e. $20 cash and the rest on the card)​

4. Split by Seat: (For Order by Seat configurations only) Assign charges based on seating arrangements.​

Option 1: Split Evenly

1. Select the number of ways to split the bill.​

2. The system will automatically calculate the equal amounts.

3. Proceed to process each payment separately.​

Option 2: Split by Item

1. Tap on the destination split.​

2. Tap the items you wish to assign to that split.​

3. Repeat for additional splits as necessary.​

Option 3: Split by Tender

1. Indicate the amount to be paid by each payment method.​

2. Enter the specified amounts into each field.​

3. Select the appropriate payment method for each amount.​

Option 4: Split by Seat

1. Ensure the order is configured with seating assignments.​

2. Select Split by Seat to allocate charges accordingly.​​

Need Assistance?

If you experience any difficulties or have questions about splitting payments, please contact your manager or system administrator for support.