Operations: Edit a Tip

This guide provides step-by-step instructions on how to adjust the tip amount for a completed order using the POS system.

Note: Ensure you have the "Reopen Check" and "Edit Tip" permissions enabled to perform these actions.​

Prerequisites

Permissions Required: Verify that your user profile has both the "Reopen Check" and "Edit Tip" permissions enabled. If not, please contact your manager or system administrator.​

Step 1: Access Closed Orders

      On the POS system, navigate to the Closed Orders tab.​

Step 2: Locate the Order

       In the Closed Orders list, find and select the order for which you wish to edit the tip.​

Step 3: Reopen the Check

       At the bottom right of the order screen, tap the Reopen Check button.​

Step 4: Edit the Tip

1. From the options presented, select Edit Tip.​

2. Enter the corrected tip amount in the provided field.​

3. Tap Continue to save the adjusted tip.​

Step 5: Confirm the Adjustment

      To verify the updated tip amount, return to the Closed Orders tab and review the order details.​             You have successfully edited the tip for this order!​

Notes

Permissions: If you encounter any issues accessing the Edit Tip function, confirm with your manager that you have the necessary permissions enabled.​

Need Assistance?

If you experience any difficulties or have questions about editing tips, please contact your manager or system administrator for support.