Operations: Change Table / Assign New Server

This guide provides step-by-step instructions on how to reassign an order to a different table or transfer it to a new server using the POS system.

Part 1: Changing Table Assignment

1. Navigate to Active Orders:

   On the POS system, go to the Active Orders section.​

2. Locate the Order:

   Find and select the order that needs to be moved to a different table.​

3. Access Edit Mode:

   At the top of the order screen, tap the pencil icon to edit.​

4. Select New Table:

   • A pop-up displaying the table layout will appear.​

   • Tap on the destination table for the order.​

   • If necessary, change the Dining Area using the option at the top-left of the pop-up.​

5. Confirm Table Change:

   After selecting the new table, tap Change at the bottom right of the pop-up to finalize the reassignment.​

Part 2: Changing Server Assignment

1. Navigate to Active Orders:

   On the POS system, go to the Active Orders section.​

2. Locate the Order:

   Find and select the order that needs to be reassigned to a different server.​

3. Access Edit Mode:

   At the top of the order screen, tap the pencil icon to edit.​

4. Initiate Server Change:

   In the pop-up displaying the table layout, tap on Change Server at the top.​

5. Select New Server:

   From the list, tap on the new server's name who will take over the table.​

6. Confirm Server Change:

   Tap Change at the bottom of the pop-up to finalize the server reassignment.​

Notes

Permissions: Ensure you have the necessary permissions to perform table or server reassignments.​

Need Assistance?

If you encounter any issues or have questions about reassigning tables or servers, please contact your manager or system administrator for support.